Distribution & Last Mile
We’re connected coast to coast. Seamless, coordinated systems and trusted partnerships keep your goods moving smoothly across the country.
Frequent returns are normal in the optical industry. That’s why we don’t charge for them and never will.
When frames need to go back to the manufacturer or supplier, lenses need to be adjusted, or products need to be altered and tailored to fit, we’ll make it happen as standard. We won’t hold you up with complex systems, detailed processes or costly charges.
It’s all part of keeping Australia’s optical industry moving smoothly and efficiently.
We’re leading the way in providing exceptional customer service, dynamic and agile logistics, and innovative ways to move the industry forward.
Free Returns. Forever.
How it works
Products that need to be returned should be securely packaged, clearly labelled, and given to our driver when they arrive for their normal delivery.
Our responsive team will manage the rest, ensuring that your returns are dealt with quickly and efficiently.
Why it matters
Free returns are integral to us providing an industry-leading service.
Because we know the industry so well, and understand the part that returns play, we also understand how much it can impact businesses when they attract additional cost. We’re the cog that keeps everyone else in the wheel moving.
Providing free returns is therefore just the right thing to do. It’s as simple as that.
Focused on you
We know you need reliable and experienced optical logistics experts who understand your needs and challenges, and who support you with dependable, responsive delivery from the first call to the last mile.
We keep you in focus at all times.
HOYA Lens Australia has worked with National Optical Distribution for over a decade. As Supply Chain Manager, I can confidently say that their service has been consistently exceptional across the nation. The NOD team continually goes above and beyond to ensure deliveries are completed reliably and on time, supported by clear, proactive, and professional communication at every stage.
