Our approach

Smarter Routes.
Stronger Results.

  • Our daily delivery routes help to reduce unnecessary or unexpected trips and time spent idle. This ensures your deliveries happen as soon as possible while still lowering the emissions per parcel.
  • Optimising our routes and using telematics means we avoid detours and minimise the time spent in congestion, improving the overall efficiency of our drivers.
  • We always ensure we match the right size vehicle to the most appropriate delivery profile, so we never over-run on resources.

Driving change with a greener fleet.

Along with our regional partners, we’re piloting lower-emission vehicles and prioritising the most efficient vehicles in the existing fleet.

Australia has committed to a 43% reduction in emissions by 2030 and net zero by 2050. We have a crucial role to play and are keen to support the increase in public fast-charging in many states.

We’ll keep piloting and adding low-emission vehicles to our fleet in a responsible way and where it gets the best results, without compromising on the reliable, high standards of service for which we’re known.

A cleaner way forward.

If you’re frame wholesalers, global distributors, optical labs or manufacturers, you’ll have sustainability targets of your own. We’ll support you by…

  • Working with you on packaging that is the right size and can be recycled.
  • Making sure that deliveries and returns are grouped together efficiently, saving time and kilometres per parcel.
    Providing clarity and updated accuracy about delivery with our tracking portal.
  • Where we agree in advance, we’ll return approved materials on our normal routes, to support recycling and recovery schemes.

Innovative systems. 
Human connection.

Our tracking system provides you with detailed information and arrival times so you can accurately plan.

And when you need to speak to a person, we won’t hand you over to a bot that relies on intensive energy sources. Instead, we’ll keep in touch and pick up the phone when you call.

Future focus

Being aware of our environmental responsibilities means finding lasting, genuine ways to be as sustainable as possible.

It doesn’t just make good moral sense; it makes good business sense. It’s just another way that we deliver the highest levels of service and peace of mind, every day.